One of the quiet ways visits go undocumented is simply forgetting to hit record. Clinic Scribe closes that gap for telehealth: when you join a video call, it notices and offers to start a session for you. One click and the telehealth capture begins, recording the call audio on your computer with nothing joining the meeting.
What it detects
| Platform | Where it works | Trigger |
|---|---|---|
| Google Meet | Chrome, Arc, Safari, Edge, and Brave | When the Meet tab is active in a supported browser |
| Zoom | Zoom desktop app | Once you have actually joined the call |
Firefox is not supported for Meet detection. For Zoom, sitting in the waiting room does not trigger the prompt; you have to be in the call.
Enabling detection on macOS
Meet detection needs one macOS permission, Automation, so the app can tell which tab your browser is showing. To turn it on: open System Settings, go to Privacy and Security, then Automation, find ClinicFrame, and enable the toggle for your browser. If you dismissed the original macOS prompt, the system will not ask again, so enabling it here manually is the only path. The full permissions guide is in fixing recording permissions on macOS.
What happens after you accept
Starting from the prompt behaves like any telehealth session: the app captures system audio, transcribes both sides with speaker labels, and generates the note when you end the call. You can link a patient before or after, and everything else in the session works the same way.
Frequently asked questions
Which browsers support Google Meet detection?
Meet detection works in Chrome, Arc, Safari, Edge, and Brave. Firefox is not supported. For Zoom, detection triggers once you have actually joined the call, not while you are in the waiting room.
Why is Clinic Scribe not detecting my Meet calls?
On macOS, meeting detection needs the Automation permission so the app can read which tab your browser is showing. Open System Settings, Privacy and Security, Automation, find ClinicFrame, and enable your browser. If you previously dismissed the macOS prompt, you must enable it here manually because the system will not ask again.
Does detecting a meeting put a bot in my call?
No. Accepting the prompt starts a normal telehealth session that captures the call audio on your computer. Nothing joins the meeting.